If you are dissatisfied with your order for any reason, you can call us to get a return authorization number within 7 days. In most cases we will be able to provide a full refund (less shipping and handling), but if the product is not in "like new" condition, we reserve the right to charge a 20% restocking fee.  Books, DVDs and electronic devices must be unopened and include all inserts, documentation, etc.

 

Products without a return authorization number will be refused so please call us if you have a problem with your order. We will do everything we can to solve the problem to your satisfaction.

 

Refunds for items returned by obtaining a return authorization within seven days of the purchase date will be credited in the same form as the original payment type. The original shipping and handling charges are not refundable.

 

Please mail your package in a prepaid, insured, traceable method to the address below.

 

TM Williams, LLC

433 North Camden Dr., Ste 400

Beverly Hills, CA 90210